Privacy
What we store and why
Draft for early access, not an approved privacy policy. This page describes how the service works today. The company responsible for your data and how to contact it will be named here once Ngalim Cyber's company registration is complete. A formal privacy policy will be reviewed and published before paid launch.
What we store
| Data | Why |
|---|---|
| Your email address | To identify your account, confirm it and contact you about it. |
| A hash of your password | To check your password at sign-in. We can't read your password. |
| Sign-in session records | To keep you signed in and let sessions expire or be revoked. |
| Device name and public key | To let your devices connect and show them on your account page. The apps use generic names such as "Windows · 11". |
| Your device's private VPN address | To route the tunnel to your device. |
| Subscription dates and status | To decide whether your devices may connect. |
| Account security events | A record of actions such as sign-up, password changes and device removal, to investigate misuse. |
What we don't store
- Your devices' private keys. They never leave your devices.
- Card or bank details. No payments are taken online yet.
- Advertising or analytics trackers. This site loads no third-party scripts.
Connection logs
Gateway logging is under review, so we can't yet make a no-logs commitment. What the VPN servers record, such as connection times or IP addresses, will be stated here before launch.
Your choices
The account website, where you'll remove devices and change your password, isn't open yet. Account deletion is being built; until then, the NgalimPass team can close your account on request.